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Vluvial

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Cookie Policy

Last updated: January 2025

At Vluvial, we use cookies and similar technologies to enhance your learning experience, remember your preferences, and understand how you interact with our platform. This policy explains what cookies are, how we use them, and the choices you have regarding their use.

We believe in transparency about data collection. By using our website, you consent to our use of cookies as described in this policy. You can manage your cookie preferences at any time through your browser settings.

Essential Cookies

Required for basic site functionality, including user authentication, session management, and security features that keep your account safe.

Preference Cookies

Remember your settings like language preferences, course progress, and display options to personalize your learning experience.

Analytics Cookies

Help us understand how visitors use our platform, which features are most valuable, and where we can improve your learning journey.

What Are Cookies

Cookies are small text files that websites store on your device when you visit them. They help websites remember information about your visit, making your next interaction easier and the site more useful to you. Cookies can store various types of information, from your login status to your course progress.

Most modern websites use cookies to provide a seamless user experience. For an online learning platform like Vluvial, cookies are particularly important because they help us remember where you left off in a course, what lessons you've completed, and your individual learning preferences.

Types of Cookies We Use

  • Session cookies that expire when you close your browser
  • Persistent cookies that remain on your device for a set period
  • First-party cookies set directly by Vluvial
  • Third-party cookies from trusted service providers
  • Authentication cookies that keep you logged into your account
  • Progress tracking cookies that remember your course completion status

How We Use Cookies

We use cookies to create a better learning experience for you. When you log into your Vluvial account, cookies help us recognize you and maintain your session securely. They remember your progress through courses, so you can pick up exactly where you left off, even if you close your browser or switch devices.

Essential Platform Functions

Essential cookies make our platform work properly. They handle your login credentials securely, maintain your active session, and ensure that features like video playback and interactive exercises function correctly. Without these cookies, you wouldn't be able to access your enrolled courses or complete lessons.

Learning Experience Enhancement

  • Remember your video playback preferences and subtitle settings
  • Track which lessons you've completed within each course
  • Save your quiz answers and assessment progress
  • Store your notification preferences for course updates
  • Maintain your dashboard layout and customization choices

Platform Improvement

Analytics cookies help us understand which courses are most popular, how long students typically spend on different lessons, and where learners might need additional support. This information guides our decisions about new course content, platform features, and instructional design improvements.

Your Cookie Choices

You have control over cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Keep in mind that disabling certain cookies may affect your ability to use some features of our platform, particularly those related to course progress tracking and personalized content.

Managing Browser Cookies

Your browser gives you several options for managing cookies. You can set your browser to notify you when you receive a cookie, allowing you to decide whether to accept it. You can also configure your browser to reject all cookies automatically, though this may limit your experience on many websites, including Vluvial.

What Happens When You Disable Cookies

  • You may need to log in more frequently to access your courses
  • Your course progress might not be saved between sessions
  • Video playback preferences won't be remembered
  • Personalized course recommendations may not appear
  • Some interactive features might not function properly

If you choose to disable cookies, essential platform functions will still work, but you may lose convenience features that make your learning experience smoother. We recommend keeping cookies enabled for the best experience on Vluvial.

Questions About Cookies?

If you have questions about how we use cookies or would like more information about your privacy options, we're here to help. Our support team can explain our cookie practices in more detail.

Email Us

help@tf-v11.com

Call Us

+64 6833 6656

Visit

81 Aro Street, Wellington

We use select tracking tools to understand how you interact with our platform and refine your learning experience. Your choice here shapes what we collect and how we enhance our service.